Solutions
Services
SAAPA offers a range of professional services such as IT consulting, project and program management, custom software development, Infrastructure management


Information security Solutions
Data warehousing and Data Integration tools

Voice based solutions
Operational Risk Management
DR Management

Information Security Solutions

Password Management, Session Recording & Database monitoring Solutions
Through our association with StarLink, a Canadian headquartered company, we provide award winning security and compliance solutions from e-DMZ Security, USA and Guardium, USA.

Password Auto Repository (PAR): Shared account password management (SAPM) is quickly becoming a critical regulatory and compliance issue for all enterprises. Shared privileged accounts, service accounts and simple shared user accounts all pose risk and management challenges to the enterprise. Internal procedural or process based solutions are no longer meeting the need in today’s compliance driven world. PAR is a drop-in, easy-to-deploy appliance dedicated to resolving your SAPM issues.

Remote Vendor Monitoring and Session Recording (eGuardPost): Not all access should be treated equal. Remote third party access into the enterprise is becoming an increasing requirement and compliance audit concern. Unlike remote employee access, the enterprise does not have the same level of control or trust over remote third party connections. eGuardPost solves the unique security and compliance requirements for remote third party connections.

For more information, please visit www.e-dmzsecurity.com

Database Monitoring Solution
Guardium provides the only out-of-the-box solution that both secures databases in real-time and automates the entire compliance auditing process – making it the absolute simplest way to secure enterprise data and pass your audits this year, next year, and any year after that.

With Guardium, you get a unified, cross-platform solution that’s designed for heterogeneous environments. The solution supports all major database platforms, enterprise applications, and operating systems (UNIX, Linux, Windows, and z/OS ).
Guardium’s non-invasive, appliance-based technology can be up and running in minutes – with virtually zero impact on performance, stability, or operations. It simply connects to your network and works with what you already have (such as LDAP, SNMP, and SMTP).

For more information, please visit www.starlink.ae


Speech Biometric solutions
Through our tie-up with LBS Infotech, we offer a unique speech biometric system called sure identity. This product is based on well proven technology speech secure from Nuance / scansoft.

Lattice Bridge is a pioneer in the speech Technology space empowering people to communicate with information systems using voice commands. LBIT’s cutting edge speech technology & tools helps in delivering high-value, low-cost information solutions in record time.

LBIT has enabled successful migration of conventional touch-one (DTMF) based Contact Centres to ASR and has many winning projects Banking, Telecom, Travel, Logistics and Utility sectors to its credit.

For more information please visit www.lbinfotech.com


Data warehouse and Data Integration Tools

We have partnered with Informatica Middle East to offer Data warehousing and Data integration tools. Informatica is a US based company and a leader in Data Integration Tools.

Gartner has positioned Informatica in the Leaders Quadrant in its Magic Quadrant for Data Integration Tools, 2007 report.

Informatica’s data integration technology provides connectivity to virtually any system, including structured data (e.g., relational databases, enterprise applications, mainframe systems), unstructured data (e.g., Word and Excel documents, email, binary files), and semi-structured data (e.g., XML and industry-specific standards such as EdDI, HIPAA, ACORD, FIX, SWIFT). It can extract data from all of these sources and transport to the destination database.

These tools and technology have variety of applications such as Data Migration, Data Cleansing, ETL tools in Data Warehousing etc.

For more information please visit www.informatica.com


Voice based Solutions

We have partnered with Lattice Bridge Infotech, India to offer voice based solutions.

Lattice Bridge is a pioneer in the speech Technology space empowering people to communicate with information systems using voice commands. LBIT’s cutting edge speech technology & tools helps in delivering high-value, low-cost information solutions in record time.

LBIT has enabled successful migration of conventional touch-one (DTMF) based Contact Centres to ASR and has many winning projects Banking, Telecom, Travel, Logistics and Utility sectors to its credit.

LBIT has over forty ready to deploy speech/voice applications in logistics, transport and travel, BFSI, Telecom (VAS), and customer care. LBIT has the distinction of launching the world's first ‘Tamil Speech Recognizer' in the telephony environment and ‘first-ever large scale public deployment of Automatic Speech Recognition (ASR) application' in India. LBIT implemented ASR solution for one of the Telco in ten languages (covering almost 85% callers, who opt for vernacular as their preferred language).

Some of the effective solutions that LBIT has developed include:

  • Automatics Call Transfer
  • Customer Satisfaction Survey system
  • Employee Satisfaction system
  • Candidates Scan
  • Dialogue Tracker
  • Email Reader
  • Call centre Authentication
  • Voice based authentication systems (Two Factor Authentication)

For more information please visit www.lbinfotech.com


Operational Risk Management system

Rocsys is a company based in Hydrabad, India offering Operational Risk Management system in the BFSI segment.

RiMO is the flagship product of Rocsys. RiMO is a user-friendly, web-based solution that caters to the growing demands of banks and other organizations in identifying, assessing, measuring, monitoring and controlling Operational Risks. RiMO is conceptualized, designed and built to ensure compliance with Basel II/SOX guidelines and to be integrated seamlessly with the various internal software systems of a bank. The system is designed by a team of professionals in risk management, statistics and mathematics, banking, insurance, IT and systems security.

RIMO – A Snapshot

  • A comprehensive and integrated system that enables identification, measurement, monitoring, controlling and capital computation for Operational risk
  • Helps risk profiling of products / services through defining Key Risk Events (KRE), Key Control Standards (KCS) and Key Risk Indicators (KRI).
  • Monitoring each KRE and the effectiveness of related KCS is facilitated through KRIs and risk based job descriptions assigned to appropriate roles/individuals
  • Mines data from the various software systems, computes KRI values and makes underlying data available to managers for initiating timely action.
  • Enables Risk & Control Self Assessment (RCSA) for ongoing assessment of Risk and Control environment, measurement of level of risk (through probability and severity estimations) and enhancement of control processes over time
  • Escalation and approval process through a robust Action Tracking Module
  • Enables collection of internal and external loss data and facilitates root cause analysis of loss events, risk and control environment continually
  • Capital Estimation through Basic Indicator, The Standardized and Advanced Measurement Approaches
  • Facilitates impact analysis of KREs on bank's capital, under various structured scenarios
  • Avery user-friendly and interactive system that helps improve bank's operational efficiency, internal operational procedures / processes dynamically over time and reduces loss incidents.

For more information please visit www.rocsys.com


Disaster Recovery (DR) Management Solutions

Through our tie up with Sanovi, a leading company in the DR management software space, we bring an innovative solution for disaster recovery management.

Sanovi delivers disaster recovery management software focused on aligning DR infrastructure with Recovery Time and Recovery Point objectives. The Sanovi DR Management™ Suite combines validation, monitoring, reporting, testing and workflow automation capabilities of complex IT infrastructure into a scalable, easy-to-use solution built on industry standards.

In most DR environments, business continuity planners and IT managers have limited visibility into recovery readiness. The collection of heterogeneous databases, storage systems, servers and replication solutions found in today’s data center, each with discrete management tools makes ensuring recovery readiness a difficult task. Driven to meet regulatory compliance and RTO / RPO service levels, IT organizations are forced to conduct periodic testing of disaster recovery solutions which is both time consuming and error prone.

Sanovi DRM gives you confidence that your DR infrastructure will be ready when you need it. Sanovi DRM can be deployed all at once, or you can seamlessly integrate new modules into an existing Sanovi DRM deployment with a simple license key upgrade. All modules share the same architecture built on CIM, SMI-S, and Web services for simple, scalable management. With Sanovi DRM, you'll be better equipped to meet recovery service level objectives, ensure application availability, automate time-consuming DR testing and comply with regulatory requirements.

For more information please visit www.sanovi.com

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